RIGHT TO REPAIR
RIGHT TO REPAIR
Know your rights when it comes to vehicle repair and maintenance.
Did you know?
- You are not required to take your vehicle to the dealer in order to maintain your warranty.
- A warranty cannot require the use of a specific brand of replacement parts offered by your selling dealer.
No matter the brand of vehicle you drive - foreign or domestic - we can help protect you and your vehicle's warranty. By using quality Advance Auto Parts auto parts and service, our skilled technicians can perform all of your vehicle's maintenance and repairs without voiding your warranty.
I was desperate to find a locally-owned quality repair shop I could TRUST to take care of my cars. After many disappointing experiences elsewhere, I went to B & M and WOW! Bob, the owner for 30 years, is thoughtful, considerate, thorough & a true master of his profession. Marty is quick to recognize a problem & communicate issues clearly in simple terms that are easy to understand. He also has a fun & witty sense of humor which certainly helps when you're stressed about car problems! They finish repairs ON TIME & CORRECTLY, and always return calls quickly. Bob insists on using only PROVEN QUALITY PARTS, & rates are always reasonable. What else could you possibly want from a repair shop?! I'm SO grateful to find this one!!!
Miki Hammat, 04/12/2021
My parents are in from NY and were having car trouble so I recommended B & M because they have fixed my car in the past. I find them to be honest and have reasonable prices. I say honest because I had a brake problem that another mechanic quoted me at $600 but at the time I couldn't afford so I brought my car to B & M for just an oil change. When I drove off I noticed the brakes felt like they were working properly again so I looked at the invoice from B & M and noticed they replaced a simple brake hose at no charge! The staff is very kind and welcoming and the owner Bob was there to greet us. They fixed my parents car and had them back on the road in no time. This place is a hidden gem. We will definitely be loyal customers for life now :)
Angel R. - Knoxville, TN
Great service and work at B &M auto. The owner is great and is all about service. Entire mechanic staff is very good and you will get the job you need done right. i take all my mechanic work there and never disappointed. They are honest and do very good work, try them you will be back! Thanks Bob and staff!
David T. - Knoxville, TN