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Best Auto Repair, Knoxville

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PRIVACY POLICY

 96 Verified Review(s)

This privacy policy sets out how B & M Automotive & Diesel Service uses and protects any information that you give B & M Automotive & Diesel Service when you use this website. B & M Automotive & Diesel Service is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. B & M Automotive & Diesel Service may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 7/16/2008. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


what our customers say

They performed 100,000 mile service on my auto and did a very good job and the service was completed in a very timely manner. I would recommend this repair service to anyone needing auto repair work.
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, 12/28/2023

I flip cars here and there and I take all mine to these guys at B & M. They are very thorough yet cost efficient. I'm very pleased with our relationship!
S
, 08/22/2023

I really appreciate these guys! After moving from out of state and having a solid mechanic you have trusted for over 14 years, it's like having to find a new doctor too! I am so thankful I found these guys! They have been so helpful and honest every single time! When I first moved here, I worked for UPS using my vehicle out of Oliver Springs. Let's just say that was not good. I've had issues ever since. Going up and down mountains was hard on my vehicle, and unfortunately, my light came on. I knew it was the transmission. I took it in, and they went thru it and told me they would check out everything they could and get back to me. Sadly, it was my transmission. They were super kind, and we decided it would be better to just get another vehicle, and they agreed. I really appreciate their honesty and hard work! Like I told them when I left...I will be back with the new vehicle because I know I found my mechanics for life here in Tennessee!
A
, 07/24/2023

Professional quality service. No hidden costs or surprises when it came time to settle up. Will definitely take my vehicles to them again for my repair needs.
G
, 07/11/2023

Pricing was extremely reasonable and everyone was so nice and knowledgeable! I had the A/C compressor in my 2014 Fiat 500L and it's working great!
T
, 06/20/2023

Very friendly and great work. I will return when I need more automotive work.
L
, 04/30/2023

  • Bumper To Bumper
  • Jasper
  • ASE Master Technician
  • ALL-DATA
  • Amsoil
  • ASE (Automotive Service Excellence)
  • Springleaf Financial
  • Sinister Diesel
  • Thoroughbred Diesel
  • Advance Diesel
  • Synchrony
  • Car Care Aware
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