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Best Auto Repair, Knoxville

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PRIVACY POLICY

 85 Verified Review(s)

This privacy policy sets out how B & M Automotive & Diesel Service uses and protects any information that you give B & M Automotive & Diesel Service when you use this website. B & M Automotive & Diesel Service is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. B & M Automotive & Diesel Service may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 7/16/2008. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


what our customers say

Stopped in to get help with an 01 Dodge we are rehabbing, the guys are very nice and very helpful! Took care of my abs brake sensors that were melted in!
H
, 08/18/2022

Just wanted to give a shout out to Bob at B & M. Very professional and did great work on my suspension repair.
D
, 08/17/2022

I had an amazing experience here at B & M! Both my mom and I had been having problems with our Toyota Priuses, this is the closest shop that works with hybrids but unfortunately we live about an hour and 15 minutes away. Boy am I glad that we drove this whole way! We arrived there as they opened and told them about the cars problems and stayed to chat for a while. Marty, the main mechanic mentioned how they had been operating with just two employees and the manager because everyone else had quit. Because of that they were unsure how soon they could get to my car. I wasn't super happy about that but I understood that it was out of their control. Because I was trying to leave shortly for the start of school, I really didn't have much time to waste, but again, they couldn't do much about it. My mom and I had about a days worth of errands to run around Knoxville so we told Marty that we would be around for that day in case they miraculously finished with the car. About an hour or two before they closed we got a call about the car. Unfortunately, my car was totaled, but because they were so fast with their diagnosis I still have plenty of time to figure out what to do as far as school goes. I would highly recommend coming here for your auto repairs. They were very considerate to my need for quickness even through their rough times, they were all very personable and I really enjoyed standing there listening to them talk, and so if ever I come back after college, they have gained themselves a customer for life. Thank you so very much Marty, Bob, and Gary.
B
, 08/05/2022

I had them do some repairs on a somewhat Frankenstein VW trike I just acquired. They did a FANTASTIC job figuring out what I had and then getting it road ready. A special thanks to Diego. Dude, you are my go-to guy for anything I need on this trike. Awesome people and awesome service.
T
, 07/27/2022

These guys are great. Repair was quick and price was well below the estimate.
j
, 06/14/2022

Great
D
, 05/22/2022

  • Bumper To Bumper
  • Jasper
  • ASE Master Technician
  • ALL-DATA
  • Amsoil
  • ASE (Automotive Service Excellence)
  • Springleaf Financial
  • Sinister Diesel
  • Thoroughbred Diesel
  • Advance Diesel
  • Synchrony
  • Car Care Aware
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