Clock icon

Best Auto Repair, Knoxville

Clock icon

CUSTOMER SURVEY

 96 Verified Review(s)

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at B & M Automotive & Diesel Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At B & M Automotive & Diesel Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

Strongly
Agree
Agree Disagree Strongly
Disagree
Not
Applicable
Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


what our customers say

They performed 100,000 mile service on my auto and did a very good job and the service was completed in a very timely manner. I would recommend this repair service to anyone needing auto repair work.
#
, 12/28/2023

I flip cars here and there and I take all mine to these guys at B & M. They are very thorough yet cost efficient. I'm very pleased with our relationship!
S
, 08/22/2023

I really appreciate these guys! After moving from out of state and having a solid mechanic you have trusted for over 14 years, it's like having to find a new doctor too! I am so thankful I found these guys! They have been so helpful and honest every single time! When I first moved here, I worked for UPS using my vehicle out of Oliver Springs. Let's just say that was not good. I've had issues ever since. Going up and down mountains was hard on my vehicle, and unfortunately, my light came on. I knew it was the transmission. I took it in, and they went thru it and told me they would check out everything they could and get back to me. Sadly, it was my transmission. They were super kind, and we decided it would be better to just get another vehicle, and they agreed. I really appreciate their honesty and hard work! Like I told them when I left...I will be back with the new vehicle because I know I found my mechanics for life here in Tennessee!
A
, 07/24/2023

Professional quality service. No hidden costs or surprises when it came time to settle up. Will definitely take my vehicles to them again for my repair needs.
G
, 07/11/2023

Pricing was extremely reasonable and everyone was so nice and knowledgeable! I had the A/C compressor in my 2014 Fiat 500L and it's working great!
T
, 06/20/2023

Very friendly and great work. I will return when I need more automotive work.
L
, 04/30/2023

  • Bumper To Bumper
  • Jasper
  • ASE Master Technician
  • ALL-DATA
  • Amsoil
  • ASE (Automotive Service Excellence)
  • Springleaf Financial
  • Sinister Diesel
  • Thoroughbred Diesel
  • Advance Diesel
  • Synchrony
  • Car Care Aware
TAP TO CALL NOW 865-922-7111 X