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Customer Survey

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at B & M Automotive & Diesel Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At B & M Automotive & Diesel Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree
Agree Disagree Strongly
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At B & M Automotive & Diesel Service in Knoxville

Ask The Mechanic
Contact Us

Contact Us Today!

Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

What Our Customers Are Saying

Took our '22 Equinox for a rear latch fix...it was ready to go the next day! Our experience with Bob and his crew has always been positive! They have always been professional and courteous.

, 08/19/2025

I highly recommend B & M Automotive. Quality work with fair upfront pricing.

, 07/23/2025

They did a fantastic job on my 7.3 power stroke they replaced the high pressure oil pump and fixed a power steering leak, in just 2 days very great customer service and very fast work, highly recommend this company.

, 01/27/2025

There's no better place than to have your vehicle serviced. Simply the best.

, 09/18/2024

Savings & Specials

Discover the latest deals and discounts we offer. Take advantage of our seasonal promotions & coupons and find out how you can save on your next visit to our shop.

5% OFF on All Parts & Labor up to $100

Oil Changes from $39.95

FREE Lifetime Tire Rotation

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Partners

  • Bumper To Bumper
  • Jasper
  • ASE Master Technician
  • ALL-DATA
  • Amsoil
  • ASE (Automotive Service Excellence)
  • Springleaf Financial
  • Sinister Diesel
  • Thoroughbred Diesel
  • Advance Diesel


  • Synchrony