CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Bob and Gary will see that your vehicle is fixed correctly, in a timely fashion, and at a fair price. The techs are competent, friendly and thorough.
Knoxville, TN
B&M Auto Repair definitely delivers! After AutoZone scanned the codes for my misfiring truck, I was stuck waiting 2 weeks for a dealership appointment. But B&M got me in and out within 24 hours, handling my warranty claims directly. Their professional service and expertise got my truck running smoothly again and it's been running amazing ever since
Knoxville, TN
Always do good work been going there for 20 years
Got my truck fixed!
Savings & Specials
Discover the latest deals and discounts we offer. Take advantage of our seasonal promotions & coupons and find out how you can save on your next visit to our shop.
5% OFF on All Parts & Labor up to $100
Oil Changes from $39.95
FREE Lifetime Tire Rotation
