CODE OF ETHICS

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Contact Us Today!

Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

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865-922-7111

What Our Customers Are Saying

Here's a rewritten version: B&M Auto Repair definitely delivers! After AutoZone scanned the codes for my misfiring truck, I was stuck waiting 2 weeks for a dealership appointment. But B&M got me in and out within 24 hours, handling my warranty claims directly. Their professional service and expertise got my truck running smoothly again and it's been running amazing ever since

Jose Jimenez, 09/09/2025

Took our '22 Equinox for a rear latch fix...it was ready to go the next day! Our experience with Bob and his crew has always been positive! They have always been professional and courteous.

Velma Bumgardner, 08/19/2025

I highly recommend B & M Automotive. Quality work with fair upfront pricing.

Randal Latiff, 07/23/2025

They did a fantastic job on my 7.3 power stroke they replaced the high pressure oil pump and fixed a power steering leak, in just 2 days very great customer service and very fast work, highly recommend this company.

Stephen Balletto, 01/27/2025

Savings & Specials

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